![]() ![]() Failure to make eye contact may indicate disinterest. Just because people are there (or linked remotely) does not mean they are “present.” When you make your case, check for facial expressions. Do it selectively and let backup materials carry the freight of your information. Use them to make your case and back your opinions with data. Facts should be the basis of rational decision making. He is prone to making speeches rather than engage in give-and-take discussions. ![]() As portrayed in the film, he comes across as well-intentioned, but something of a zealot. Management was listening, but engineers, chiefly Adam, did not seem to have the ability to make their case. The compelling part of the film for me is its focus on dysfunctional communications. And so, Challenger lifted off only to disintegrate moments after takeoff. Ultimately the engineers were unable to persuade their management to recommend against the launch. ![]() No one could read facial expressions or body language. In the pre-Internet era, and without the use of teleconference, the engineers, based in Utah, spoke via phone to NASA teams in Huntsville, Alabama and Cape Canaveral. Additionally, there was the issue of collocation. What is compelling about the story, which is told in flashbacks, is that Adam and others at Thiokol (referred to in the film only as “the Company”) sought to dissuade NASA from launching. NASA, ever mindful of positive PR, was itching to maximize this launch. Compounding the pressure was the presence of Christa McAuliffe a high school teacher who was planning to conduct school lessons from space. NASA was seeking to launch as many as 25 SSTs that year but was behind schedule. ![]()
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